Terms and Conditions

Effective Date: 26th June 2024

1. Introduction

These Terms and Conditions regulate your utilisation of our website and services. By accessing or using our services, you consent to comply with and be bound by these Terms and Conditions. By booking a trip, participants agree to adhere to the Terms and Conditions herein specified.

 

2. Use of Service

2.1 Eligibility: You must be at least 18 years old to book one of our trips.

2.2 Account: To access certain features of our Service, you may need to create an account. You agree to provide accurate and complete information when creating an account and to keep your account information up-to-date.

2.3 Prohibited Conduct: You agree not to engage in any conduct that is unlawful, harmful, or otherwise objectionable. This includes, but is not limited to, the following:

  • Violating any applicable laws or regulations.
  • Infringing on the intellectual property rights of others.
  • Posting or transmitting any content that is defamatory, obscene, or offensive.

 

4. Bookings and Payments

4.1 A contract shall not arise until either a deposit payment or the full balance payment has been made, and the participant has received confirmation of their booking.

4.2 To secure a booking, participants must either:

a. Pay the full balance amount at the time of booking; or

b. Pay a deposit and subsequently pay the final balance in monthly installments. The remaining balance must be paid by the specified deadline. Failure to pay the remaining balance by the deadline may result in cancellation of the booking without a refund.

 

 

5. Intellectual Property

All content provided on our Service is the intellectual property of Copeland Travel LTD or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

6. Privacy

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
https://www.wetravel.com/privacy

7. Limitation of Liability

To the fullest extent permitted by law, Copeland Travel LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use the Service; (ii) any unauthorised access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

 

9. Cancellation Policy

 

9.1 Participant Cancellations: Participants who wish to cancel their booking must submit a written cancellation request to the company. Cancellation fees may apply.

9.2 Company Cancellations: The company reserves the right to cancel a booking due to unavoidable and extraordinary circumstances, including but not limited to natural disasters or insufficient bookings. In such cases, the company will provide participants with a full refund but will not be liable for any additional compensation.

 

Refund Policy

10. General Refund Policy

10.1 All deposits and payments are non refundable.

10.2 If you cancel a trip more than 90 days from the trip start date, you may transfer your deposit and any payments made to a future trip, or another qualifying traveller. 

10.2 If you cancel a trip less than 90 days from the trip start date, the cancellation fee is 100%. And all funds made are non transferable.

10.3 All cancellations must be made in writing to the company at admin@paigecopeland.com.

 

11. Service Failure

In the event we are unable to provide any of the services included in your package, for reasons outside of our control, we will offer suitable alternative arrangements at no extra cost to you. If it is not possible to provide an alternative of equivalent or higher quality, we will offer you a price reduction or a refund, as appropriate. Should a significant proportion of the services not be provided as agreed, you will be entitled to terminate the contract without penalty and receive a full refund., in accordance with The package Travel and Linked Arrangements Regulations 2018. 

 

12.  Acceptance of terms

 

By booking a group trip with us, participants acknowledge that they have read, understood, and agree to abide by the terms and conditions set forth herein.

 

13. Waiver

 

By participating in any activities or trips organised by the company, participants acknowledge and agree to sign any necessary waivers or release forms provided by the company. These waivers release the company, its employees, agents, and subcontractors from any liability for injuries, damages, or losses incurred during the activities, except in cases of gross negligence or willful misconduct. Failure to sign the required waivers may result in the participant being unable to partake in the activities, without entitlement to a refund.

 

 

14. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after any changes constitutes your acceptance of the new Terms and Conditions.

 

15. Contact Us

If you have any questions about our terms and conditions, please contact us at admin@paigecopeland.com